Return Policy

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Return/Exchanges are not possible on ID Products due to these products are customised products as per the details provided by the customers. You will find it clearly mentioned on the product page. Sellers of these products do not encourage returns and exchanges.
On products where returns/exchanges are approved by company, you have 15 calendar days to return an item from the date you have received it.

To be eligible for a return,

All items to be returned or exchanged must be unused.
All items must be in their original condition with all original tags and packaging intact.
All items should not be broken or tampered.
All items should have proof of purchase.

Exchange is only eligible

In case of Wrist Band Size / Colour issue.
In case of defective or wrong product received.
In case of engraving issue on the Tags.
Exchanges can be done only once. For exchanges beyond that, the customer has to bear the shipping charges.


There will be no returns/exchanges possible for products on sale.


Once we receive your item, we will inspect it and inform you that we have received your returned item. We will inform you within 48 hours on the status of your refund if get approved (subjected to approval by company) in some cases.
Mostly refund would be possible in case of replacement of wrist band by its colour or size is not possible.
The refund would be processed by the same method from which we have received your payment.


You may send your request to out email id – All emails are important to us and your email would be addressed with 48 working hours by the team.
If you have any query regarding your returns/exchanges you my contact on our email id- or check our Contact Us section.